ClinicSense vs. MassageBook vs. Yottled : Cost, Features, Add-ons
In this article, we have covered ClinicSense vs. MassageBook vs. Yottled to help you choose the best fit for your spa and massage business.
ClinicSense vs. MassageBook vs. Yottled: Side-by-Side Comparison
ClinicSense
MassageBook
Yottled
Pricing
Lite: $39/mo.
Standard: $69/mo.
Premium: $129mo.
Transition plan: Free for the first year, $19.99/month for the second year
Simplify plan: $37.99/mo.
Amplify plan: $47.88/mo.
Free, forever. All features are included. Everything is unlimited.
Online booking
Yes
Yes
Yes
Scheduling
$10/mo. per employee
Unlimited
Unlimited
Basic booking page
Yes
Yes
Yes
Health history
Yes
Yes
Yes
Customized booking page/website builder
Information not available
Yes
Yes
Create & redeem promo codes
Only with Standard and Premium plans
Information not available
Yes
Automated email reminders
Yes
Only with Simplify and Amplify plans
Yes
SMS reminders
Only with Standard and Premium plans
Only with Simplify and Amplify plans
Yes
Email newsletters
Only with Standard and Premium plans
Only with Amplify plan.
Yes
Gift cards
Only with Standard and Premium plans
Only with Amplify plan.
Yes
Invoices/receipts
Yes
Only with Simplify and Amplify plans
Yes
Clients can pay invoices online
Only with Standard and Premium plans
Information not available
Yes
Require a credit card to secure appointments
Only with Standard and Premium plans
Info not available
Optional (Business can choose)
Basic SOAP notes
3 templates + custom SOAP notes
Yes
Yes
Premium SOAP notes
Option to create custom SOAP notes
Only with Simplify and Amplify plans
No
Website integration
Info not available
Only with Simplify and Amplify plans
Yes
Google Calendar Sync
Info not provided
Yes
Yes
Facebook & Instagram integration
Yes
Yes
Yes
Data storage
Yes
Yes
Yes
Custom intake forms
Lite: 1
Standard: 5
Premium: Unlimited
Only with Simplify and Amplify plans
Yes
Waiver and policies uploader
Yes
Info not available
Yes
Payment processing fees
Info not available Payment partner is Square.
2.6% to 3.5% Plus $0.1 to $0.3 per transaction
2.9% Plus $0.3 per transaction
Option to transfer payment processing fees to customers
No
No
Yes
6 Key Points To Consider
When we talked about ClinicSense vs. MassageBook vs. Yottled, there are 6 main differences you should consider before choosing the right solution for your spa and massage business.
1. Additional staff schedulers (digital calendars)
Both MassageBook and Yottled allow you to add additional employees and massage therapists at no extra cost. While ClinicSense charges $10/mo. for each additional employee.
As you grow the business, you’d be required to add more massage therapists’ appointment slots to the schedulers. ClinicSense will be an expensive software as it requires $10/mo. i.e. $120/year per bookable calendar. With an average team of 5 massage therapists, you’re yearly software cost will be $1,068 just for the basic (Lite) plan.
Conclusion: For bigger teams, MassageBook and Yottled are more preferable solutions than ClinicSense.
2. Gift cards
Most of the spas sell gift cards. In fact, in most spas and massage businesses, approx. 30% of the business comes from the selling of gift cards. Yottled offers unlimited gift cards to create, sell, and redeem. While ClinicSense offers gift cards with its Standard ($69/mo.) and Premium ($129/mo.) plans and MassageBook with its Amplify ($47.88/mo.) plan.
Conclusion: If gift cards are an essential part of your business, Yottled is going to be the most sensible software for you.
3. Email notifications and reminders
Both Yottled and ClinicSense include email notifications and reminders in their basic plan. While MassageBook requires you to update to its Simplify ($37.99/mo.) and Amplify($47.88/mo.) plans in order to use the email notification and reminders facility.
Conclusion: If you require email notifications and reminders to customers, Yottled and ClinicSense are going to be better choices than MassageBook.
4. Text messages for notifications
Yottled provides unlimited free text notifications to customers. While ClinicSense and MassageBook force you to upgrade the plans.
Conclusion: If you think text messages are an effective and quicker way to deliver notifications to your staff and customers, Yottled is the best option for you.
5. SOAP notes
Both ClinicSense and Yottled have basic SOAP notes. While MassageBook’s Amplify plan has advanced interactive SOAP notes with an image of a human body. Here you can make notes pointing out the body parts where the client has pain, injury, and other details. ClinicSense’s advanced plans allow you to add a custom SOAP note. If you don’t want to use basic digital SOAP notes, Yottled allows you to upload PDFs, Word docs, images, or scanned SOAP notes, too.
Conclusion: If you require a highly advanced SOAP note, MassageBook’s Amplify plan is the suitable choice.
6. Custom intake forms
Massage therapists and spas generally require a long intake form to get more information about the clients to make sure they both are on the same page. Information such as health issues, expectations from the massage, any allergies, etc. is important to know before starting the massage. Here, Yottled is proven to be the best solution as it allows you to create unlimited custom forms for each type of service and massage. While ClinicSense and MassageBook have limitations on this feature (check the table above).
Conclusion: If you require custom intake forms, Yottled is the best choice in that scenario.
Wrapping up ClinicSense vs. MassageBook vs. Yottled
Yottled is 100% free software for massage therapists and spas. It has all the features embedded without an extra cost. You can use all features in an unlimited capacity. It doesn’t have interactive advanced SOAP notes, though. You can sign up without credit cards or commitments.
MassageBook’s basic plan is a low-cost option compared to ClinicSense. But to use most of the features like invoices, gift cards, notifications, reminders, etc. you’d need to upgrade to its high-cost plans. The biggest plus point is its advanced SOAP notes, which are not available in the other two competitors.
ClinicSense is the most expensive software among these three. On top of it, you need to upgrade it to use features like gift cards and text notifications. Plus, it’s not a cost-efficient solution for a larger team as each employee’s digital scheduler costs an additional $10/mo.
More sales. More clients. Less overhead.
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