ClinicSense vs. MassageBook vs. Yottled : Cost, Features, Add-ons
Choosing the right booking and scheduling software for your massage business is one of the most crucial decisions you need to make. It affects your entire business in terms of branding, booking experience, ease of usage on the admin side, features you get and cost. In this article, we have covered ClinicSense vs. MassageBook vs. Yottled to help you choose the best fit for your spa and massage business.
ClinicSense vs. MassageBook vs. Yottled: Side-by-Side Comparison
| ClinicSense | MassageBook | Yottled | |
| Pricing | Lite: $39/mo. Standard: $69/mo. Premium: $129mo. | Transition plan: Free for the first year, $19.99/month for the second year Simplify plan: $37.99/mo. Amplify plan: $47.88/mo. | Free, forever. All features are included. Everything is unlimited. Pricing explainer |
| Online booking | Yes | Yes | Yes |
| Scheduling | $10/mo. per employee | Unlimited | Unlimited |
| Basic booking page | Yes | Yes | Yes |
| Health history | Yes | Yes | Yes |
| Customized booking page/website builder | Information not available | Yes | Yes |
| Create & redeem promo codes | Only with Standard and Premium plans | Information not available | Yes |
| Automated email reminders | Yes | Only with Simplify and Amplify plans | Yes |
| SMS reminders | Only with Standard and Premium plans | Only with Simplify and Amplify plans | Yes |
| Email newsletters | Only with Standard and Premium plans | Only with Amplify plan. | Yes |
| Gift cards | Only with Standard and Premium plans | Only with Amplify plan. | Yes |
| Invoices/receipts | Yes | Only with Simplify and Amplify plans | Yes |
| Clients can pay invoices online | Only with Standard and Premium plans | Information not available | Yes |
| Require a credit card to secure appointments | Only with Standard and Premium plans | Info not available | Optional (Business can choose) |
| Basic SOAP notes | 3 templates + custom SOAP notes | Yes | Yes |
| Premium SOAP notes | Option to create custom SOAP notes | Only with Simplify and Amplify plans | No |
| Website integration | Info not available | Only with Simplify and Amplify plans | Yes |
| Google Calendar Sync | Info not provided | Yes | Yes |
| Facebook & Instagram integration | Yes | Yes | Yes |
| Data storage | Yes | Yes | Yes |
| Custom intake forms | Lite: 1 Standard: 5 Premium: Unlimited | Only with Simplify and Amplify plans | Yes |
| Waiver and policies uploader | Yes | Info not available | Yes |
| Payment processing fees | Info not available Payment partner is Square. | 2.6% to 3.5% Plus $0.1 to $0.3 per transaction | 2.9% Plus $0.3 per transaction |
| Option to transfer payment processing fees to customers | No | No | Yes |
6 Key Points To Consider
When we talked about ClinicSense vs. MassageBook vs. Yottled, there are 6 main differences you should consider before choosing the right solution for your spa and massage business.
1. Additional staff schedulers (digital calendars)
Both MassageBook and Yottled allow you to add additional employees and massage therapists at no extra cost. While ClinicSense charges $10/mo. for each additional employee.
As you grow the business, you’d be required to add more massage therapists’ appointment slots to the schedulers. ClinicSense will be an expensive software as it requires $10/mo. i.e. $120/year per bookable calendar. With an average team of 5 massage therapists, you’re yearly software cost will be $1,068 just for the basic (Lite) plan.
Conclusion: For bigger teams, MassageBook and Yottled are more preferable solutions than ClinicSense.
2. Gift cards
Most of the spas sell gift cards. In fact, in most spas and massage businesses, approx. 30% of the business comes from the selling of gift cards. Yottled offers unlimited gift cards to create, sell, and redeem. While ClinicSense offers gift cards with its Standard ($69/mo.) and Premium ($129/mo.) plans and MassageBook with its Amplify ($47.88/mo.) plan.
Conclusion: If gift cards are an essential part of your business, Yottled is going to be the most sensible software for you.
3. Email notifications and reminders
Both Yottled and ClinicSense include email notifications and reminders in their basic plan. While MassageBook requires you to update to its Simplify ($37.99/mo.) and Amplify($47.88/mo.) plans in order to use the email notification and reminders facility.
Conclusion: If you require email notifications and reminders to customers, Yottled and ClinicSense are going to be better choices than MassageBook.
4. Text messages for notifications
Yottled provides unlimited free text notifications to customers. While ClinicSense and MassageBook force you to upgrade the plans.
Conclusion: If you think text messages are an effective and quicker way to deliver notifications to your staff and customers, Yottled is the best option for you.
5. SOAP notes
Both ClinicSense and Yottled have basic SOAP notes. While MassageBook’s Amplify plan has advanced interactive SOAP notes with an image of a human body. Here you can make notes pointing out the body parts where the client has pain, injury, and other details. ClinicSense’s advanced plans allow you to add a custom SOAP note. If you don’t want to use basic digital SOAP notes, Yottled allows you to upload PDFs, Word docs, images, or scanned SOAP notes, too.
Conclusion: If you require a highly advanced SOAP note, MassageBook’s Amplify plan is the suitable choice.
6. Custom intake forms
Massage therapists and spas generally require a long intake form to get more information about the clients to make sure they both are on the same page. Information such as health issues, expectations from the massage, any allergies, etc. is important to know before starting the massage. Here, Yottled is proven to be the best solution as it allows you to create unlimited custom forms for each type of service and massage. While ClinicSense and MassageBook have limitations on this feature (check the table above).
Conclusion: If you require custom intake forms, Yottled is the best choice in that scenario.
Wrapping up ClinicSense vs. MassageBook vs. Yottled
- Yottled is 100% free software for massage therapists and spas. It has all the features embedded without an extra cost. You can use all features in an unlimited capacity. It doesn’t have interactive advanced SOAP notes, though. You can sign up without credit cards or commitments.
- MassageBook’s basic plan is a low-cost option compared to ClinicSense. But to use most of the features like invoices, gift cards, notifications, reminders, etc. you’d need to upgrade to its high-cost plans. The biggest plus point is its advanced SOAP notes, which are not available in the other two competitors.
- ClinicSense is the most expensive software among these three. On top of it, you need to upgrade it to use features like gift cards and text notifications. Plus, it’s not a cost-efficient solution for a larger team as each employee’s digital scheduler costs an additional $10/mo.
