In this article, we have covered how to send an appointment confirmation text and email automatically with the free app. We also included some templates to help you write an effective confirmation message, whether you’re sending it manually or automatically. So, let’s begin.

How To Send Appointment Confirmation Text Automatically?

If you don’t want to send manual confirmation messages, use an appointment booking software like Yottled. It has an automated appointment confirmation system that facilitates this feature. It’s 100% free.

As soon as someone books an appointment, Yottled automatically sends a text and email confirmation message to the customer and you (the service provider).

The confirmation text and email contain the following.

• appointment date, time,
• duration,
• service provider’s name,
• address (if physical location) or meeting link (if virtual consultation),
• a customized confirmation message.

You can also add further instructions, and link intake forms in the appointment confirmation text and email message.

Here’s what Yottled’s appointment confirmation text looks like.

Appointment notification with a reply option for confirmation

If you’re not charging advanced fees, offering a free service or hosting a free event, you might want to make sure the client is serious about the upcoming appointment. With Yottled, you can send the appointment confirmation message with the “Are you going? Yes, No, Maybe” option.  

Here’s how to set up a free appointment confirmation text and email in 3 steps

Step 1: Sign up (free) and create your business profile. ( estimated time 2 mins).

Step 2: Add your availability (working hours) to the digital calendar. ( est. time 1 min).

Step 3: Add services for which you’re accepting the appointments. ( est. time 2 min).

On the right-hand side, turn on the toggle for the text and email confirmation (see the screenshot). You can write a one or two-liner appointment confirmation message or a long message with instructions, images, links, and more.

And you’re done! Now, provide a link to your booking page on Yottled (here’s what it looks like) to your clients, or embed it in your own website. The client and the service provider will get an automatic appointment confirmation text message and email whenever

• a client schedules an appointment online, OR
• your staff books an appointment when someone calls/emails.

Appointment Confirmation Text Template

Here are some free appointment confirmation text templates that you can copy-paste and customize as per your needs.

Template 1: Manual confirmation message

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Your appointment has been confirmed with John nutrition services!

• Date: 15 March 2023
• Time: 10 a.m. EST
• Location: 123, xyz Drive, ABC Ln, Ann Arbor, MI, US
• Service Provider: John Doe
• Instructions: Bring your xyz documents.
• Payment status: $80. Paid. $20 non-refundable.
• Cancellation policy: 24 hours before appointment: $60 refund. After that, no refunds.

Let us know if you have any questions or concerns.

Best,

John Doe

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Template 2: Automated message with customization

If you’re using Yottled, the appointment confirmation message will have the date, time, location, and the service provider’s name by default. You can add additional details as well to customize it.

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Thank you for booking an appointment with John Doe Nutrition services.

Here are some instructions.

• Please bring documents x, y, and z with you.
• Fill out this form (link) to help us understand more about your fitness goals, health issues, medicines, and current lifestyle.
• Non-refundable deposit: $20

Cancellation policies:

Cancel before appointment date	Refund
5 days	80%
Between 5 to 2 days	40%
Last 48 hours	No refunds