Hair Salon Deposit Policy Samples and Templates -2023

Hair Salon Deposit Policy Samples and Templates

In this article, we have covered various types of hair salon deposit policies and tools to enforce these policies practically. By charging an advanced non-refundable or partially-refundable deposit, the salon can better allocate its resources and protect the business from last minutes cancellations and no-shows.

Use free tools like Yottled to enable advanced deposits for all your hair salon appointment bookings. 

What is a deposit for a hair appointment?

Deposits are a small token amount charged by the salon in advance at the time of scheduling an appointment. When a hair salon takes an appointment via their online booking system, through phone, or on social media, they charge a partial fee—deposit—to confirm the booking.

Purpose: The purpose of the hair salon deposits is to avoid last-minute cancellations, reschedules, and no-shows.

It is highly challenging for a hair salon to fill the empty time slot at the last minute if the appointments are cancelled or the clients don’t show up. Each empty time slot has an opportunity cost i.e., the salon could have allocated that time to someone else if not booked in advance.

There are two types of salon deposits.

  • Fully non-refundable deposit.
  • Partially refundable deposit.

Hair Salon Deposit Policy: Examples

Sample 1: Fully non-refundable deposit policy

“A non-refundable deposit amounting to 25% of the total hair service cost will be required when booking your appointment. This deposit will be applied toward your final bill on the day of your appointment. Reschedule of appointment before 48 hours is allowed without any penalty. Cancellations or no-shows result in 100% deposit forfeit.”

Sample 2: Partially refundable deposit policy

“A 30% of the billing value is charged as an advanced deposit at the time of booking, which will be adjusted in your final invoice. It is a partially-refundable deposit and will be refunded only in the following circumstances.

  • 100% refund if cancellations or rescheduling are made before 72 hours of the appointment.
  • 50% refund if cancellations or rescheduling are made at least 48 hours before your scheduled appointment.
  • 0% refund for no-shows, or any changes and cancellations made before 48 of appointment.”

Sample 3: Fixed amount as a hair salon deposit

“A deposit of $20 is to be paid at the time of scheduling the appointment with our XYZ hair salon. This is a fully non-refundable deposit and will be adjusted in your final bill.

Sample 4: Hair salon deposit policy wordings for the policy document

Dear Valued Customer,

Thank you for choosing our XYZ hair salon for your upcoming appointment. We are committed to providing you with the highest quality service and ensuring your satisfaction. To secure your appointment, we have implemented an advanced non-refundable deposit policy.

Effective immediately, a non-refundable deposit of 50% of the total service cost will be required upon booking your appointment. This deposit will be applied towards the final cost of your services on the day of your appointment.

Please note that the deposit is non-refundable, regardless of any changes or cancellations made to your appointment. We understand that unforeseen circumstances may arise, and we will do our best to accommodate rescheduling requests whenever possible. However, any changes must be made at least 48 hours before your scheduled appointment to avoid forfeiting the deposit.

We appreciate your understanding and cooperation in adhering to this policy. By implementing this advanced non-refundable deposit policy, we aim to protect the time and resources of our dedicated stylists, ensuring that they are fully prepared to provide exceptional service to every client.

Thank you for your trust and continued support. We look forward to serving you soon.

Best regards,

XYZ Hair Salon

Can a hair salon charge you for a missed appointment?

Yes, if the hair salon takes an advanced deposit at the time of scheduling an appointment and has a written cancellation and no-show policy, they can forfeit the deposit amount for the missed appointment.

How to charge a deposit for the salon?

The best way to charge an advanced deposit for your beauty and hair salon is to use booking software that facilitates this feature. For example, Yottled.

Here’s how you can charge an advanced non-refundable or non-refundable deposit for the hair salon.

  • Scroll down to Online Booking Payment Options
  • Select the option Collect a deposit, and pay the rest later. Optionally leave a tip after the service has been completed.
  • Choose a salon deposit type i.e. either a percentage or a fixed amount.

That’s it! Taking an advanced hair salon deposit is that easy! Plus, Yottled is always free for businesses. It charges convenience fees to your clients.

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Medha Mehta

Medha Mehta

Medha is a Sr. content marketing manager at Yottled. She is passionate about writing, SEO, and digital marketing. She's a tech and cybersecurity enthusiast.

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